Kimmie Jaé Local Guide
9 Jun 2025
I purchased a car from Comax around March and overall, the process was smooth. I found the vehicle I wanted and was able to complete the purchase within a couple of weeks using their in-house financing option. The customer service during the sale was helpful, and the car has been running well so far.
However, we did have to replace the ESL shortly after purchase, which was an unexpected and expensive repair. The bigger issue right now is with the temporary plates—ours have expired, and we have not received an updated set. My husband uses the car for work, so driving with expired tags puts us at risk for getting a ticket. We reached out and were told it’s an issue with the DMV, but we’re still in a holding pattern with no resolution yet.
I’ve had a similar situation before with another dealership, and they were able to provide updated paper tags while waiting on permanent ones. I’ll update this review once the issue is fully resolved.
Update: Comax Auto I spoke with you and this was the update you gave me. We have the white 2011 Mercedes Benz GLK. My insurance is now up for cancellation because we don’t have proof of registration. You guys told me there’s a hold up with the tags. Pretty much stop calling it’s nothing you can do. Was there an error during submittal? You can reach me again at the contact you have for the GLK 350 as I do not want to put my legal name on the internet.
Thank you for your feedback. After reviewing our records, we were unable to locate your name in our system as a customer of CoMax Auto. Additionally, please note that we do not offer in-house financing, which suggests there may have been a mix-up with another dealership.<br><br>If this is the case, we kindly ask that you remove or update your review accordingly to reflect the correct business.<br><br>If you have any questions or believe this may be an error, please don’t hesitate to contact us directly at (832) 997-9747.<br><br>We appreciate your understanding.<br><br>Sincerely,<br>The CoMax Auto Team<br>