I’ve been going to them for several years now, they are very knowledgeable, helpful and affordable. They also take the time to explain what’s needed for your vehicle. As a single woman I’ve never felt taken advantage of.
I have been a customer for over 12 years and have a fantastic experience each and every time my Mercedes is serviced! The communication throughout the entire repair process was excellent and completely transparent. David made everything incredibly smooth, kept me updated, and ensured my car was handled with the attention it needed. It is rare to find an auto shop that combines this level of professionalism with such honest, high-quality customer service. I highly recommend them and will definitely be back for future maintenance!"
My experience at Elite Bmers & Benz were phenomenal. Great prices, great service, and great atmosphere. I would recommend my family and friends to elite Bmers & Benz for any service for their vehicles.
Very honest people, very reasonably priced, and extremely knowledgeable, these guys know their stuff. They are also always willing to offer transportation (ride) to avoid waiting while repairs take place, very convenient if needed, to say the least. My only go to place for all of my M6 repairs. Highly recommend!!!
Please stay away from this shop! Every since I brought my car there I've had nothing but problems. The guy up front answering the phone is extremely rude; I told the owner about it and he did not care, and told me I can bring my business somewhere else. I love it when they send a robot response saying how they care about customer service. Horrible shop!
Antwort von Elite Bmers & Benz Unternehmen4 Dec 2025
Jason, we're very sorry you had this experience. At Elite Bmers & Benz we pride ourselves on honest car repair and strong customer service. Please call (281) 257-4434 so the owner can address your concerns and make it right.
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Russell Dukes
1 Dec 2025 · auf Google
Why go to the dealer. Elite diagnosed an issue with our E350 that the Mercedes dealership couldn't fix. Great price and great service. I will use them again and highly recommend them.
Antwort von Elite Bmers & Benz Unternehmen4 Dec 2025
Russell — thanks for sharing! We're proud Elite Bmers & Benz diagnosed your E350 when the dealer couldn't. We appreciate the recommendation and look forward to providing dependable Mercedes diagnostics, repairs, and maintenance at fair prices.
I had the pleasure of dealing with Oleg in the mechanics shop- not only is Oleg knowledgeable, he takes time to explain the issue and ensures the customer understands their issue and the best resolve. This tells me Oleg is a master at his craft and is transparent in his work...this is seldom witnessed in today's vehicle mechanic arena. Thank you, Oleg!
Antwort von Elite Bmers & Benz Unternehmen4 Dec 2025
Thank you, Robert, for your kind words! We're thrilled to hear about your positive experience with Oleg in our mechanics shop. His dedication to transparency and customer education truly sets us apart in the vehicle repair industry. We appreciate your support and look forward to serving you again for any future car repair and maintenance needs!
As a single mom, I’ve had my fair share of car troubles and not a lot of people I can count on but they’ve helped me more than once and always go above and beyond. Honest, reliable, and kind. It’s rare to find someone who genuinely cares like that these days. Highly recommend!
After getting an $8000 bill to fix a suspension problem from the dealer, these guys did it for $2400 and it took one day. I moved here from Colorado and I am really glad I found this shop, I will definitely come back for my maintenance and repairs in the future
Antwort von Elite Bmers & Benz Unternehmen4 Nov 2025
Thank you very much for taking the time to leave your feedback! We appreciate your support!