This place is weird and a total scam. Just got an invoice for over 700$ from 2019 at a time I was fully insured. I don’t even remember this doctor visit to be honest but something is just fishy to get a email requesting me to pay hundreds of dollars years later. I will not be paying. Gth.
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CZ
C ZLocal Guide
22 Aug 2020
Google should gives us options to choose from zero to five stars. I would’ve chosen zero for this hospital, because this hospital is not for treating patients, it’s all about legally stealing money from patients. I took my mother to this hospital on 2017 for fever, and I asked the receptionist about how much will that cost and she stated it will probably be around 500 if I pay it from my own pocket, and I agreed. But later, this hospital sent me a bill statement due of 10,000- for a fever and my mom only stayed in the hospital bed for only one or two hours. And I emailed and called this hospital, and they neither give me any response nor the option to negotiate the price, and made me do a one time full pricey payment.
I wouldn’t recommend this hospital if you would like collection companies to bother you 24/7, and it will really hurt your credit score badly.
Antwort von First Texas Hospital CyFair Unternehmen4 Oct 2020
Hi,<br><br>I'm sorry to hear about your negative experience. I'd like to have someone on our customer care team review your visit and follow up with you. Please email me at [email protected] with the date of service, patient name, and the best contact number. Please also include the location (_insert location name) and copy/paste your review from above into the email. Thank you for your feedback.<br><br>Allison C.
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GC
Gordon CooperLocal Guide
17 Mar 2020
Hopefully you read reviews when you have a life threatening situation and are looking for the nearest emergency room. Treatment was fine...but not $10,000 fine. My insurance covered 2k, so I'm just waiting for the 8k bill from the hospital now. Theres no way I can afford that. Not sure what I'll do.
UPDATE 1 YEAR LATER:
I hope anyone who experiences the same shellshock here quickly avails themselves of the Texas ER out of network mediation laws. I did, and my payment went from 8k....to $500.
Antwort von First Texas Hospital CyFair Unternehmen4 Oct 2019
Hi Gordon,<br><br>We appreciate you taking the time to share your experience with us. I need a little more information from you so I can share with the appropriate team for follow up. Please email me at [email protected] with the patient name, date of service, phone number, and location name (First Texas Hospital CyFair). Please copy/paste your review into the email as well. Thank you.<br><br>Kristyn E.
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SI
Sparkle Ibe
23 Feb 2020
I got charged a huge sum of $3,724,00 for an ultrasound. I am in Shock as to why I'll be charged that much for an ultrasound that lasted barely 20mins. The awful part about it is they never informed me they'll be an extra charge outside of my insurance which is supposed to be $768. 95.
Antwort von First Texas Hospital CyFair Unternehmen4 Oct 2020
Hi,<br><br>We appreciate you taking the time to share your experience with us. I need a little more information from you so I can share with the appropriate team for follow up. Please email me at [email protected] with the patient name, date of service, phone number, and location name (First Texas Hospital). Please copy/paste your review into the email as well. Thank you.<br><br>Kristyn E.
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AS
Anna So
6 Dec 2019
Terrible place, I wish I could give 0 stars. My father went to the hospital for a kidney stone infection, stayed there for 2 hours and went through a CT scan. We co-paid $200 for the visit and paid $794 monthly. A year later we received a $10,094 bill for a hospital visit ALONE. We don’t know how much they charged from our insurance. Just go to another hospital, anywhere but here — no average person can afford these outrageous prices. There are so many better medical facilities around the area.
Antwort von First Texas Hospital CyFair Unternehmen4 Oct 2020
Hi Anna,<br><br>We appreciate you taking the time to share your experience with us. I need a little more information from you so I can share with the appropriate team for follow up. Please email me at [email protected] with the patient name, date of service, phone number, and location name (First Texas Hospital). Please copy/paste your review into the email as well. Thank you.<br><br>Kristyn E.
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NV
Nora Valdez
25 Oct 2019
I went to this place for abdominal pain and was there for less than 2 hours and just got pain medication and sent home. Paid almost $400 before leaving the facility and then received anther bill in the mail for over $1000 after my insurance paid a good portion of the bill.
Antwort von First Texas Hospital CyFair Unternehmen4 Oct 2020
Hi Nora,<br><br>I'm sorry to hear about your negative experience. I'd like to have someone on our customer care team review your visit and follow up with you. Please email me at [email protected] with the date of service, patient name, and the best contact number. Please also include the location (First Texas Hospital) and copy/paste your review from above into the email. Thank you for your feedback.<br><br>Kristyn E.
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DA
davidLocal Guide
28 Sep 2019
First off this is a zero rating review. Our daughter came in for stomach / abdominal pain and the combined time our daughter met with the nurse and physician was less than 30 minutes. So far, between our insurance and ourselves we have paid the CyFair site around $1,700 and I just received another invoice for close to $600.. Do not set foot in there. You have no idea what you are getting yourself into. I will not be paying this invoice as it would be unethical and immoral to do and I will not be complicit to being ripped off. I will continue to spread the word so as to eliminate this cancer and ensure broader public awareness against this illicit scheme. How dare they!
Antwort von First Texas Hospital CyFair Unternehmen4 Oct 2019
David,<br><br>I'm sorry to hear about your negative experience. I'd like to have someone on our customer care team review your visit and follow up with you. Please email me at [email protected] with the date of service, patient name, and the best contact number. Please also include the location (First Texas Hospital) and copy/paste your review from above into the email. Thank you for your feedback.<br><br>Kristyn E.
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HK
Heather KaufmanLocal Guide
12 Sep 2019
I cannot accurately review the facility as I have not been there, however I have received bills of an alleged visit in late 2017. I’ve been dealing with the billing department for almost a year now with little progress. I have provided proof that I was at work in a different city on the alleged date of service and they have yet to provide proof of documentation that I was ever treated there. I am having trouble getting past the supervisor in the billing department to file a formal complaint with the board. The only answer I keep getting is that they are waiting for the facility to provide feedback on whether or not the bill is owed. Any help with the matter would be greatly appreciated.
Antwort von First Texas Hospital CyFair Unternehmen4 Oct 2019
Hi Heather - please email me with the following information so I can run it by the management team here. Send email to [email protected] with the patient name, date of service, and a good phone number where we can reach you. Please mention this is in regards to First Texas Hospital in Houston. Thanks. -Kristyn E.
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KA
Kaitlin Arno
7 Aug 2019
If I could give negative stars to this facility I would. They are absolute predators when it comes to pricing. They will charge you, if you have insurance, over $6k just to walk in the door. They DID NOTHING to help my son's condition and we ended up in the ER at Texas Children's. This company is looking to squeeze any penny they can from you and simply because I have insurance (not that is covered their services in full) they weren't willing to offer any assistance. Those that do have insurance are their piggy bank apparently and they will pounce on you. Absolute joke of a facility and I would NEVER ever return. Save your money and just go to an ER.
Antwort von First Texas Hospital CyFair Unternehmen4 Oct 2019
Hi Kaitlin,<br><br>I'm sorry to hear about your negative experience. I'd like to have someone on our customer care team review your visit and follow up with you. Please email me at [email protected] with the date of service, patient name, and the best contact number. Please also include the location (First Texas Hospital CyFair) and copy/paste your review from above into the email. Thank you for your feedback.<br><br>Kristyn E.
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KH
Kim Hatten
30 Jul 2019
9530 Jones Road location - DO NOT GO. My husband went due to excruciating foot pain. Paid $200 cash. Vital signs taken by nurse. No x-rays performed. No exam performed. Physician literally did not touch my husband, no physical exam whatsoever. Diagnosed plantar fasciitis. Gave verbal instructions and script for ibuprofen. Said he didn't need an x-ray. And later ... Total cost = $2293.00. We are receiving charges from different providers, and of course not covered by BCBS TX although we thought visit was covered after $200 deductible. And absolutely nothing was done for over 2 thousand dollars. What a rip-off and disgrace.
Antwort von First Texas Hospital CyFair Unternehmen4 Oct 2019
Hi Kim,<br><br>We appreciate you taking the time to share your experience with us. I need a little more information from you so I can share with the appropriate team for follow up. Please email me at [email protected] with the patient name, date of service, phone number, and location name (First Texas Hospital CyFair). Please copy/paste your review into the email as well. Thank you.<br><br>Kristyn E.
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