First Texas Hospital CyFair

KC

Karilys Castillo

12 Mar 2019

I went to ER because a terrible abdominal pain. The staff was so nice, but the bill is incredible expensive. At the end, they didn't figure out what I had, gave me morphine and sent me home, and of course with the message: if you have pain again come back. I was charged with 12000 bucks for morphine and some lab test.

ZS

Z Spreeman

8 Mar 2019

The hospital and their staff are awesome. I would highly recommend them for any emergency. My rating is towards their billing department. They are highly inadequate and not able to handle this account. I went to the hospital in January 2018. I received 2 bills for service. One from the doctor and one for the emergency room. I paid both bills through their on-line system on 2/11. One payment posted the second did not. I have tried for over a year to get this resolved even providing proof of payment as instructed. The supervisor I spoke with, Ramey King, did not follow through and do as he promised. I talked to Kamisha today and she was not the least bit concerned about this issue. I am writing this review hoping the hospital sees this and someone helps me get this resolved. Thank you.

RS

Ryan Simpson

25 Feb 2019

Update - it has been 5 days since I sent an email to the address below and nobody has reached out to me to discuss. The admin side of this business has serious problems. I have spent many hours just trying to get them to submit a bill to my insurance which is now 5 months late and likely to be denied because of a lack of timeliness filing the claim. I hate to say it, but I would recommend another facility given the substantial issues on the admin side of this business. It somehow has been my responsibility to constantly reach out and remind them they haven’t billed for my services. Nobody has ever given me an explanation in the last 5 months as to why they are delayed.

UPDATE - I responded to the e-mail address shown below, and not a peep from anyone so far. Decent doctor experience, but the administrative side is terrible and could end up costing me a lot of money if they do not get this filed soon. It has been 4.5 months since my visit.

Experience was fine, but their billing is a real problem. I provided insurance information at time of service. They properly billed for hospital, but for a reason unknown to anyone there, they billed the physicians fees to an insurance provider I have never heard of and never had. Nobody could explain how that was possible since they had my insurance card. They said they would submit to correct insurance, that was over 10 weeks ago. Have called 4 times to try to get them to file to my insurance and insurance has still not seen any charges. I am told they could now decline based on a lack of timeliness of filing the claim.

CS

cheryl stewart Local Guide

19 Jan 2019

I went to the tomball location, because I pulled a muscle in my back in December 2017. They did a CT scan and took some urine. The doctor never touched me... They billed Aetna $17,900 and I am still getting bills from them, this place is fraudulently and I have filed a complaint against this company. This is so sad... how they scam the sick. Do not go to this place. They are a RIP OFF!!!!

MS

Michael Steele

17 Jan 2019

If it is life threatening go to the nearest hospital ER. NEVER use these people. My daughter had a small cut on her forehead and , we had absolutely NO services rendered. I paid 350 on a card at time of service then got a bill for 2200 I'm still fighting to this day! I have top quality BCBS PPO health insurance but they say they are "out of network" with them so, they won't negotiate for a fair price with the insurance. Total scam!

FO

Francis Oyakhire Local Guide

18 Dec 2018

This is probably the worst thing experience I have dealt with I went to an examination on 5/22/2018. The experience at the hospital at Pearland was pleasant ; However the billing department is deplorable. I have called them to several times and saying the billing was not accurate The numbers from the Insurance portal do not match the bill I received. I paid the bills all of them and i was still sent to collection. I got a statement saying that the amount has been resolved and I am still getting calls from the collector. This billing department is a total disgrace I was on the phone with them for several hours with my insurance company.They are really the most disorganized and unprofessional bunch.

TH

TheMisterthoms

27 Nov 2018

My son went in for a breathing treatment for croup. And the doctor on call forced my wife to stay in the ER for three hours after treating. He scheduled unnecessary X-Rays my wife was uncomfortable with, and the end result was a $5,300 bill including an IV charge for which my son never received in treatment.

DI

Diego Iorio Local Guide

9 Oct 2018

Forty five minutes into the ER room First Choice Emergency Room in Rosenberg, Texas. For a non life threatening emergency, I got a bill for $11,100.00, if I do not pay $1328.72 every month they will send the bill to collections (AMCALL) and they will report to credit bureaus. Terrible. Abusive! People stay away.

ML

Mirna Leal

14 Aug 2018

I went to the Louetta location and was there for under an hour. My bill was $12377.00. Even after my insurance paid, I still own a ridiculous amount. I called billing to ask why their services are at a higher cost then anyone here in Texas for the test and emergency room visit. They stated they charge For the level of care. I had a doctor see me for 10 minutes tops while they gave me an Iv for nausea. Not sure what level of care was so special that they needed for that to charge an extreme amount. I was better off going to the hospital, seems their cost is less for what I had done. Also called to make payment arrangement and was given such a high monthly payment which I told them I could not afford. After speaking with a manager it seem he was giving me the run around to questions I asked. Seems they all work off a script.
Please DO NOT use there facilities.....They are definitely not in it for the care of the patient.

RM

Reginald Myles

26 Jul 2018

I went in and got a scan, received a pill and left feeling like the visit was a waste. They billed me for over $6,500. Insurance paid nearly $1300 and the rest is what I owe. I owe $5,334. I have excellent insurance. My insurance may pay 80% or 100%. Even my insurance company said that this place was excessively high. My insurance guy wanted to say I got R+×ed. This place isnt affiliated with any of the major insurance companies. Its private. You will go broke.