O'Reilly Auto Parts

QT

Quinton Thomas Local Guide

19 Mar 2026

Can be rude most of the time, than there's a professional now and then.

TR

Tito Ramirez Local Guide

13 Jan 2026

Arieo helped me with everything I needed in the rain. 5/5 experience, thank you!!!

TW

Toni Williams Local Guide

7 Jan 2026

Ariel & Geraldo Provided the worst cuatomer expierence of my life I was rwfused service my warranty not honored me and my children left on the side ofbthe road due to oreillys employees advanced auto parts would NEVER , im defintley pursing legal matter for discrimination

JT

Jennifer Tatum Local Guide

4 Jul 2025

They assisted me in a very timely manner and provided great service

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Nelson Moreno

5 Jun 2025

Very bad. My silverado 2500hd had problem in Waco take it to shop get fixed with stater from O'Reilly I live in Houston so I went to this place because starter went out and they didn't want to replace just because I buy it in Waco store. They argue that was good they never checked I was there all the times. So be careful O'Reilly don't respect warranty.

LE

Lula Eldridge

28 Mar 2025

Ferandia the manager was very helpful with assisting me with the correct parts for my car I would go back if I need anything else

LG

Lupe Garcia Local Guide

5 Mar 2025

This store has some of the best employees I have encountered in Houston. Today I went to this location to get some parts and both employees were very helpful. I noticed the store was very clean and well stocked with merchandise which I love to see the store organized. Heraldo was helpful getting my parts meanwhile Fernada was helping me with my business account. This is exactly how teamwork makes the dream work. I frequently visit parts stores and have had some really poor experiences in the past with other locations but this one is quick , fast & friendly. I did take the time to read the other reviews which there are a few 1 star reviews. However after reading them the person wasn't communicating well through text so I can only imagine how they acted over the phone. I doubt it was a legitimate complaint. I know what I experienced today & I'm sure glad that I went to this location. If your in the area stop in and see for yourself. I appreciate the service. I just thought their boss might want to know they did an excellent job of representing O'Reilly.

TJ

Taylor Jackson

20 Dec 2024

I Have been goin to the same store for years store #2268 in Acreshomes and this New Manger is the worst she doesn’t know what she is doing and should be retrained or demoted or fired out right this is the 3rd time I have had a bad experience with her and sad to say I will not be returning to that location till she is gone Mariela is her name

HC

Holly Colotta Local Guide

26 Jan 2024

I went to AutoZone and when I left I was in tears because they weren't helpful and I didn't know what to do. I go to O'Reilly and CYNTHIA was working. Even though they didn't have the part (I have to order it online), she was more than willing to tell me what it was I was looking for and where I could buy it. The difference in customer service was night and day. TY

VC

Virginia Coleman

14 Dec 2023

They refused to replace an ignition coil that has a Limited Lifetime warranty. The part is two years old. They even refused to give a discount for a new coil.