Texas Children's Med Center (Level I)

KA

Kayla Ashby

10 Oct 2023

Just a helpful word to the ladies in ER for triage.. when a parent of a child has been waiting an extensive amount of time to be seen.. STOP telling that parent that they have ONLY been waiting X amount of hours. I realize that dealing with children makes your emotions somewhat desensitized but to a worried parent all it does is show your lack of empathy and urgency to a worried Mom/Dad about their child. Do Better. Seriously.

I realize I’ve ONLY been here since 6PM and it’s now 1:40AM .. thank you captain obvious but my son who is having neurological issues from a venomous snake bite he survived still deserves your respect and empathy. Do… BETTER.

GD

Gabrielle D Local Guide

23 Oct 2019

Dr.Evans is the best. I wish I could give her 5 stars. The facility however, is slow and inefficient. You end up waiting 30-45mins in the patient room for someone to come in. When you schedule your appointment, cancel the rest of your day. The nurse Rosario is terrible and I have requested she not touch my child anymore. She ignores your questions and moves at a snails pace to do anything.