Is small businessIn store shoppingOnsite servicesWheelchair accessible entranceWheelchair accessible seatingPay credit cardPay debit cardParking lot freeOnsite parking
LM
Lesly Muñoz
31 Jul 2026
Excellent experience. I'm very happy with my purchase and the service I received. From the very first moment, they were very kind, attentive, and professional. They explained everything clearly, and the process was easy and smooth. It's clear they care about their customers. Thank you so much for everything; I definitely recommend them!
Translated by Google from ES.
Reply from Gomar Usa llc business4 Aug 2026
Thank you so much for your comment. We're glad you and your family were very happy with your car. We're always at your service.
I had a great experience purchasing my car here! The customer service was outstanding from start to finish. Everyone was friendly, professional, and made the entire process easy and stress-free. They took the time to answer all of my questions and made sure I was comfortable every step of the way.
One thing I really appreciated was that they speak Spanish, which made communication so much easier. I highly recommend to anyone looking for excellent customer service and a smooth car-buying experience. Thank you for helping me find my new car!
Reply from Gomar Usa llc business4 Aug 2026
Hi Denise! Thank you so much for taking the time to share your experience with us. We're thrilled to hear the buying process was easy, quick, and stress-free, and that our team was able to answer all your questions and make you feel comfortable every step of the way. We're also really glad that being able to communicate in Spanish made things easier for you. Enjoy your new car, and we hope to see you again soon! Best, the Gomar usa LLC team.
Overall happy with Gomar services. That was my first time buying a car through an auction. Adrian was very helpful throughout the whole experience, always answering all my questions in a very timely manner, most of the time even available after hours. Walked me through all the paperwork process, always had someone to recommend for transportation and other extra services. Helped fixings what needed to be fixed fast and much cheaper then other places and got my car up and running. Will definitely recommend and use services again in the future.
Reply from Gomar Usa llc business4 Aug 2026
🙏🏼🙏🏼🙏🏼🙏🏼 your welcome happy to help you , thanks we are here all time
Beware of this company. They rent you a car, charge a deposit, and then, to avoid returning the full amount, claim you owe $30 in tolls, which is a lie because they refuse to show me the toll receipts. On top of that, they deliver a dirty car with no gas and then charge $20 for cleaning. It's only logical to return the car in the same condition as it was before. Furthermore, they make you wait more than 15 days after returning the car to refund what you're supposedly owed. This is outrageous service, terrible. This is a rental; I don't even want to know what it would be like to buy a car from them.
Translated by Google from ES.
Reply from Gomar Usa llc business4 Jul 2026
Hello, we regret that your experience was not as expected. At Gomar USA LLC, we strive to handle every rental with clarity, respect, and proper documentation.<br><br>We want to clarify that the deposit return timeframe, as well as the cleaning fee, are outlined in the rental agreement signed by the customer upon vehicle pickup. These terms are not applied arbitrarily, but rather as agreed upon in writing.<br><br>Regarding the tolls mentioned, we understand your concern. The information can be reviewed and checked again to verify the corresponding charge. If there is any discrepancy or error, we would be happy to discuss it directly with you.<br><br>Our goal is not to withhold money unfairly, but to finalize each rental correctly, transparently, and in accordance with the signed contract. We encourage you to contact our office to review your case and clarify any remaining questions.<br><br>Thank you for your feedback. We will continue working to improve our service.
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JP
James Pittman
26 May 2026
Excellent service. Easy to work with. The truck was exactly as advertised. I will always check with Gomar when looking to buy another vehicle.
Reply from Gomar Usa llc business4 Jun 2026
Thanks 🙏🏼 appreciate you , we are here at your service
Bad person to deal with , changes mind about pricing and things said. Goes back on word. Not trust worthy.
Reply from Gomar Usa llc business4 May 2026
Hello. We are sorry that you have this impression. To clarify, during our conversation, you were informed that you could bring in your vehicle for an evaluation to see what options were available; however, at no point did we confirm the acceptance of a direct exchange. At our dealership, we do accept vehicles as trade-ins, but every negotiation is subject to review and typically involves a cash difference to be paid. At that time, you were clearly informed that we required a cash sale. There was no breach of promise, as no agreement was ever finalized. We always treat our customers with respect and transparency.
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LC
Luis Castellanos
21 Apr 2026
The truck is exactly what I was looking for, a mixed inventory. They're very friendly people, good negotiators, and overall, working with them has been a great experience. I'll recommend them to my friends and family.
Translated by Google from ES.
Reply from Gomar Usa llc business4 May 2026
Hey bro Luis, thank you so much, we're always here for you, thanks family, thank you
