Pep Boys Auto Service & Tires

Car Repairs Humble pepboys.com

Okay · 20 ratings
Not yet claimed Humble, US On Wowpilot since Oct 2026

What reviewers mention

polite staff 18 state inspection 10 knowledgeable technicians 8 wait time 7 appointment scheduling 4 brake repair 2 lifetime alignment 2 no pressure sales 2 suspension work 2 tire inspection 2

Services · 14

Oil Change ServiceHeadlight Installation ServiceWindshield Wiper ReplacementWheel Alignment120-Pt InspectionBattery ReplacementDiagnostic ServicesBrake Service and RepairShock and Strut ReplacementAir Conditioning ServicesExhaust System RepairTPMS ServiceTire RotationFlat Tire Repair

Highlights

In store pickup In store shopping Onsite services Wheelchair accessible entrance Wheelchair accessible parking Wheelchair accessible restroom Oil change Mechanic Restroom Wi fi Recommends appointment Recycling batteries Pay check Pay credit card Pay debit card Pay mobile nfc Parking lot free Onsite parking

ST

Shacova Taylor Local Guide

10 Jul 2026

I just had the best experience at Pep Boys. Lynn Caskey is customer service personified! You were helpful and kind and really helped to calm my nerves in what could have been a more stressful situation. I pray that God would bless you with joy, peace and continued good health! You've gained a customer for life!!!

Share
Report this rating
GS

Gilberto Soto Local Guide

8 Jul 2026

They had an advertisement for A/C checks $9.99. When I get there for the appointment it’s almost $150. I feel lied to. They told me the price difference was because my vehicle takes the new Freon but I didn’t see that exclusion on the advertisement.

Reply from Pep Boys Auto Service & Tires business 4 Aug 2026

Thank you for your review, Gilberto. We'd like to better understand your visit and learn how we can improve. Please contact us at [email protected]. Best regards, Ari.

Report this rating
BC

Brady Casilio Local Guide

8 Jul 2026

This shop is absolutely amazing. Not only could I trust them with my car for two days and the problem actually get fixed, but it was at a good price as well.

Everyone I spoke to was extremely friendly and made sure that I was aware of what was happening with my car and even told me when and why it was going to take them longer than initially planned.

Pep boys will get all of my business from here on out and I cannot recommend them enough, definitely come here.

Share
Report this rating
KW

Kobe Wilson

2 Jul 2026

Great experience!! They go out their way to make sure your service is nothing less than the best! 10/10 Customer Service

Share
Report this rating
SA

Sam Local Guide

2 Jun 2026

This location is our go-to for any car needs! They are honest, hardworking and have great customer service. They have fixed every problem and explain everything we need to know! Thank you to Lynn and their lead mechanic!

Reply from Pep Boys Auto Service & Tires business 4 Jun 2026

Hi Sam, thank you for the kind words. We will be sure to recognize our team members for their fantastic service!

Share
Report this rating
ED

Eduardo

28 May 2026

Very good customer service, quick and efficient, love the energy and the service. 10/10 highly recommend. Came for an oil and filter change, I was upset, and left happy and pleased!

Reply from Pep Boys Auto Service & Tires business 4 Jun 2026

Thank you for the amazing 10/10 review! We're so glad our team was able to turn your visit around and leave you feeling happy and satisfied. We truly appreciate your recommendation and look forward to serving you again!

Share
Report this rating
IL

iandra lopez Local Guide

21 May 2026

Today's visit was great!!!! He explained everything to me, even when I kinda didn't understand, lol. They fixed my tire and sent me on my way quickly with no hassles or trying to get me to buy extras. I'm pretty sure his name is Len.

Reply from Pep Boys Auto Service & Tires business 4 Jun 2026

We're happy to hear you had such a great experience. We appreciate your business and hope to see you again soon Iandra!

Share
Report this rating
JK

Justin Kula

12 May 2026

I had an excellent experience at Pep Boys thanks to Rodney. I was there getting a tire changed on my rental car, and even though they didn’t originally have the tire I needed in stock, Rodney made sure to get it there quickly and kept everything moving in a timely manner.

On top of that, he was incredibly friendly and professional the entire time. It’s rare to get customer service that good these days. Rodney really went above and beyond to make a frustrating situation easy and stress-free. Highly recommend!

Reply from Pep Boys Auto Service & Tires business 4 Jun 2026

We're happy to hear you had such a great experience. We appreciate your business and hope to see you again soon Justin!

Share
Report this rating
RT

Robert Tabb

11 May 2026

I needed new tires for my truck. Called Pepboys and spoke with Lynn. Told him what I needed and he informed me that there was a special on Cooper tires and to come now. Lynn took my truck in really quick and installed the tires I wanted. Lynn was very helpful and I appreciate his customer service. I also appreciate the mechanic Jay who worked on my truck.

Reply from Pep Boys Auto Service & Tires business 4 Jun 2026

Thank you for choosing Pep Boys, Robert! We're thrilled to hear you had a great visit and look forward to serving you again soon.

Share
Report this rating
AA

Alexey Antonov

9 May 2026

Had a really good experience here today. I came in with my daughter because one of my rear tires had a screw in it and was losing air. The team checked everything, repaired the tire quickly, and explained that the rest of the tires would probably need replacement soon, but there was absolutely no pressure or pushy sales tactics.

What honestly surprised me the most is that they repaired the tire and didn’t even charge me for it. They simply asked me to leave an honest review. Very friendly staff, fast service, and they treated us with respect. Really appreciated the help today — definitely recommend this place.

Reply from Pep Boys Auto Service & Tires business 4 Jun 2026

Thank you for the great feedback, Alexey! We’re glad the team provided fast, friendly, and respectful service. We truly appreciate your recommendation!

Share
Report this rating