Karina Goncharuk a realtor who works for PMRNYC is by far one of the worst. She is very unprofessional, I reached out to her about an apartment listing I was seriously interested in renting and she only responded to me one time via text message. That is not the appropriate way of communicating with someone who’s trying to rent an apartment. I then proceeded to leave her a few voice mails which were also ignored. The apartment itself is still listed on apartments.com as of today. I meet both requirements needed to rent good credit and proof of income. Poor Overall experience.
Reply from Premier Metro Realty business4 Oct 2021
Hi Kyle,<br><br>Sorry to hear about your bad experience. However Karina does not work at PMRNYC. Please direct your review to the correct brokerage.
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CA
catfishJT
5 Apr 2021
We haven't gotten any assistance or proper response regarding returning a security deposit from our apartment we had through them last year. PMR and Bobby, have not been helpful at all and have not given any meaningful correspondence to address this. Legal action likely to be taken. My current landlord and agency is a dream compared to this incompetent realty that is PMR.
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AA
Alexa AgathosLocal Guide
18 Mar 2021
It feels like they're trying to keep our security deposit since it has been eight months and we have not seen any of the $4400. Don't rent with them if you want a trustworthy and responsive landlord. We never even met the landlord after a year. The apartment advertised a terrace meanwhile we weren't actually able to use it because it causes leaks in the floor below. It was an overall low quality experience, which wouldn't have been considered as horrible had they returned the money they were supposed to.
Edit: (3/18/2021) - Issue with security deposit has not been resolved and we left the apartment in February 2020. Nobody ever gives any useful answers. The comparison between the landlord Bobby and our current landlord is drastic. Don't settle for a bad landlord, there are better ones out there! Bobby was basically a ghost who took really poor care of the building we were living in. Black mold in the wall and roaches everywhere. One word: Shady.
Reply from Premier Metro Realty business4 Oct 2021
Hi Alexa. I'm sorry to hear about your negative experience with your apartment as well as your landlord. I have not received any communication in regards to this issues prior to your review. I'll be happy to assist you with getting your security deposit back ASAP. Plz reach out to me directly at 917-361-0385 so that I can help resolve. Thanks. Janet
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AK
Anastasia K
4 Jan 2021
I had the best experience with Janet from premiere metro reality! She is very knowledgeable, honest, professional, and was able to help me find the perfect home for me and my family. She listened to exactly what I wanted and did not want for my home and she was able to find us exact what we asked for, down to the details. I wouldn’t recommend anyone else. You won’t be disappointed.
Premier Metro Realty is a great company that provides excellent help to their customers. The agent that helped me, Mike Levine, was super helpful and fast to respond to any of my questions. Highly recommend doing business with Premier Metro Realty.
Reply from Premier Metro Realty business4 Oct 2019
Thank you so much Kyle! We appreciate your business :)
Do not rent from them, no matter Now desperate you are to find an apartment. They place you in unsafe living conditions and refuse to help you. They will sell you anything just to make money. Scam artists! Beware and do not put yourself in a terrible situation.
Reply from Premier Metro Realty business4 Oct 2018
Hi Tyler. Which apartment did you rent from us & which agent did you work with? I would be happy to assist you. Plz let me what issues you are having so I can help you resolve. Thanks, Janet 917-361-0385
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SP
Sophie Pickerell
16 Aug 2018
Very friendly and knowledgeable staff! Helped us every step of the way, would definitely recommend them to a friend :)
Reply from Premier Metro Realty business4 Oct 2018
We were looking for an apartment in Brooklyn and Johnathan from Premier came through with flying colors. He found us an apartment right away at the price point we were looking for and within a few days we had an apartment.. great great job. i would recommend Johnathan and Premier to all my friends