What customers said today

Fnu Lnu

11 Feb 2026

The ER here is terrible, go to any other ER.

Crystal

11 Feb 2026

Do not send your loved ones to this facility! These people do not communicate at all! My father was admitted on a Sunday night, no one reached out to me regarding his history or what happened in regards to his being there. I had to call everyday to try to talk

Tauhid2010

11 Feb 2026

Houston Methodist Baytown Hospital provides high-quality medical care with a focus on patient comfort and safety. The facility is clean, modern, and well equipped. Doctors, nurses, and staff are professional, attentive, and compassionate, ensuring a positive a

Leona Hagel

11 Feb 2026

This was the second time my mom was at Encompass. Both times, she received top-notch care from a caring and attentive staff. We could not have asked for a better experience or outcome.

Tamera King

10 Feb 2026

I am not rating the hospital today. I am rating the Oupatient Laboratory in Building 3, Suite 240…you ladies ROCK!!! Pleasantries from checking in to checking out. I didn’t get names but the lady that checked me in, her name stared with an A and the lady did m

April Radford

10 Feb 2026

My friend was seen here and they took very good care of her. She was severely dehydrated and had been vomitous and they fixed her right up.

Brandi Lusk

9 Feb 2026

I had an okay experience with the nurses and staff as far as care. BUT.....The cleaning staff stole my narcotic medication from my purse. I called the police and made a report while I was there. Now I'm suffering because my doc won't give me a refill because

Xagot

9 Feb 2026

HCA Houston Healthcare Northwest delivers dependable and comprehensive medical care with a focus on patient comfort. The facility is clean, modern, and well equipped with advanced technology. Staff are professional, attentive, and compassionate, ensuring smoot

Leo Baby

9 Feb 2026

I just want to thank Carolyn from the ER, I hope I spelled her name correctly, she was AMAZING!! She was down to earth, funny and very comforting. She is an amazing and caring nurse and she is the nurse you would want even when you are feeling down or sick. He

Oliver

9 Feb 2026

Very friendly environment

linda nelson

8 Feb 2026

I was admitted in the hospital for 5 days and everything was great I had no problem except the blood getting taken all the time but other then that I was fine I had to go on dialysis in for my stay everyone was nice and understanding my health.

Kevin Menard

8 Feb 2026

I had major back surgery on 2/4/2026 and can honestly say this was the nicest hospital and staff I have ever encountered bar none the staff were kind and courteous from the beginning the ICU staff was amazing I live outside of beaumont and was a 2 hour drive

Nan M.

8 Feb 2026

HCA Houston Healthcare Medical Center has incredible staff, brilliant doctors and very caring healthcare professionals! The quality of care is outstanding, the food and nutrition team is kind, caring and attentive, the nursing staff is very attentive and respo

Celestina Martinez

8 Feb 2026

My experience at HCA was excellent. All the staff (medical, food, cleaning personnel) were so attentive and caring. Nurse Yasamin was super. She helped clean me, shampooed my hair, changed my sheets and did great with her medical care. Ms Sherita, upper b

Jo Ar

8 Feb 2026

Excellent care! My younger sister was referred to come here after going to the nearby urgent care. They have everything an Emergency Room has, and more. Their attention to detail made our experience a positive one. The doctors, nurses, and technologists were a

Mike Marek

7 Feb 2026

Leah exhibited the most compassionate care for my 77 year old mother with a fractured hip both prior to surgery and post surgery. Leah was very welcoming in her demeanor, introducing herself to new family members each time. My mother was actually excited to

Leonard Blacklock

7 Feb 2026

Visiting my mom Saturday in the burn unit, I noticed her room was dirty. What is the contractors doing, NOTHING!. Got this contract to maintain the cleanliness of the prestige hospital and Failed.

Patrick Hawkins

6 Feb 2026

My wife choked to death at this facility. People who are confined to a hospital bed are at a huge disadvantage for the Heimlich maneuver. There was not a anti choking device available. I hope they changes so this doesn't happen to anyone else.

Ramiro Jumenez

5 Feb 2026

Amazing service! The girls (Dixie & Angelica) are very nice and helpful.

Tina song

5 Feb 2026

Dr. O and Aisha (case manager) and Dr. Washington and all of the nurses and therapists (PT, OT) and everyone who helped cook the delicious food did such an excellent job. And everyone kept the room so clean and kept the sanitizers stocked. Keenan and Roger wer

Ornella Ramirez

5 Feb 2026

Great experience overall. Angelica and Daysi are friendly and professional. The exercises helped a lot, and I started feeling better after just a few visits. The office is always clean and welcoming. Highly recommend!

Claire Daniel

5 Feb 2026

I spent around 10 days here getting back on my feet after back surgery. Everyone from the doctors (Dr Naumann was awesome), nurses (Sussan, Keonna, Shecariah), CNAs to the physical (Maria, Henry) and occupational therapists (Madison, Abed, Sammy) were awesome.

donald breault

5 Feb 2026

I brought my room mate James turner to the er o 1 31 2026 he is a double amputte.his left leg was real swelling and red looked to be infected. Also he has a large open wound. He was treated by Dr Charles tran . If that's what you call it. The wound was not c

Cynthia DeSanto

5 Feb 2026

Mom was really pleased with her care. Highly recommend PAM. OT Jenny and Speech , Jade, PT Rafael,
Randy our case manager.
RO, Janice, Ahmed nurses. Tech Stacey, Deseree. Dr. Rosenblatt and Tiffany, PA. And the NP with Internal Medicine . The food was good!