Christian Brothers Automotive North Katy

Car Repairs Katy cbac.com

Stark · 20 Bewertungen
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Bewertungen

4.1

20 Bewertungen

5 ★ 75% 4 ★ 0% 3 ★ 0% 2 ★ 5% 1 ★ 20%

Was Rezensenten erwähnen

state inspection 111 oil change 67 kind staff 60 honest staff 22 wait time 17 text updates 13 spark plug replacement 9 brake inspection 6 tire rotation 5 oil leak repair 4

Leistungen · 102

A/C installation & repairAir & cabin filter replacementA/C rechargeA/C repair and replacementBattery replacementBrake repairBrake replacementEmissions testingScheduled maintenanceTire replacementBad O2 sensorBatteryBelt and hose replacementBrakes

Alle 102 Leistungen anzeigen

Advanced issue diagnosticsAir conditioningAC Performance TestingAlternator & starter replacementBall joint replacementBrake fluid serviceCoolant fluid serviceCoolant leak diagnosticsDrivetrain repairsElectricalRadiator repairAuto engine diagnosticElectrical repairEngine repairExhaustFleet and commercial vehicle serviceFuel pump repairGeneral repairs & maintenanceWiper blade installationOil changePower window repairShock and strut replacementSpark plug replacementSteering & suspension replacementSteering & suspension repairTie rod and rod end replacementTire rotationsTransmissionTransmission fluid serviceTransmission repairTransmission replacementVehicle InspectionVehicle safety inspectionExtended warranty serviceWater pump replacementWheel alignmentAcura factory maintenanceAcura repairAudi factory maintenanceAudi repairBMW factory maintenanceBMW repairBuick factory maintenanceBuick repairDomestic vehicle maintenanceDomestic vehicle repairEuropean vehicle maintenanceEuropean vehicle repairForeign vehicle maintenanceForeign vehicle repairImport vehicle maintenanceImport vehicle repairChevrolet factory mainenanceChevrolet repairChrysler factory maintenanceChrysler repairDodge factory maintenanceDodge repairFord factory maintenanceFord repairHonda factory maintenanceHonda repairInfiniti factory maintenanceInfiniti repairJaguar factory maintenanceJaguar repairJeep factory maintenanceJeep repairLexus factory maintenanceLexus repairLincoln factory maintenanceLincoln repairMazda factory maintenanceMazda repairMercedes factory maintenanceMercedes repairNissan factory maintenanceNissan repairPorsche factory maintenancePorsche repairRam factory maintenanceRam repairToyota factory maintenanceToyota repairVolkswagon factory maintenanceVolkswagon repairVolvo factory maintenanceVolvo repair

Merkmale

Onsite services Wheelchair accessible entrance Wheelchair accessible parking Wheelchair accessible restroom Oil change Restroom unisex Mechanic Restroom Welcomes lgbtq Recommends appointment Pay credit card Pay debit card Pay mobile nfc Onsite parking

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MS

Maya Smith

11 Aug 2026

I debated whether or not to post this review because Christian Brothers until now provided me with excellent service. I went in for an engine light. This was something I had previously serviced at CB. Turns out there was nothing wrong with my car. The issue was my new battery reset the computer which caused the engine light so CB said I would not be charged. Great. Excellent service.

Then I asked if I could get the inspection done that was the whole reason for me coming in for the light in the first place. No, we will be unable to do that. Oh. Ok. That’s a first. But I understand maybe they were busy. Not once did he offer to schedule me or anything.

Why am I writing this? The same man I believed to be a manager of some sort was very rude at my first encounter. As I talked to the other young man servicing me, he felt the need to rudely interject with such a condescending tone that I was immediately taken aback (as was another customer who felt the need to ask my about my experience there because she too saw the behavior).

To further the issue, since I had used the CB car shuttle service to drop me off at work; upon request of a ride to retrieve my car (something I’ve done a few times with CB), the same man told me he already set me for later pickup with another customer and would not be able to pick me up until then.

Ok. Interesting. So I Uber back to CB only to discover the shuttle sitting there. If it’s a courtesy service, provide the courtesy.

I will not be back. And I hope through this review, you take a hard look at how you speak to regular customers.

Antwort von Christian Brothers Automotive North Katy Unternehmen 4 Sep 2026

Maya, we appreciate your feedback and are deeply concerned about your recent experience with our team. It's important to us that every customer feels respected and valued, and the behavior you described doesn't align with our standards. We would like to discuss this further and see how we can resolve any ongoing concerns. Please provide your contact information and availability at [email protected]. Respectfully, Christian Brothers North Katy

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