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desk 40 clean rooms 20 IAH 16 lobby 16 airport shuttle 11 layover 6 clerk 6 great room 5 convenient 5 housekeeping 5

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Merry 1

6 Feb 2023

The location is right next to the airport and has free shuttle service. This is a very very affordable hotel so keep your expectations in check. It is well used and minimal. That being said it is clean, quiet (except for the planes) and convenient. They keep the staff and lights to a minimum. Probably in need of saving money. The rooms are very good size and have toiletries and clean sheets and towels. Coffee in the room and free breakfast. It worked for our early flight our. We returned the car down the street and just walked back. But the shuttle was available to pick us up. I would stay again.

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JM

Janay Marie

9 Jun 2022

I booked here because it was close to the airport. I flew in a day before my friends. Check in went smoothly. The room appeared to be very clean. I had horrible sleep. I highly recommend sound proof windows considering we are next to the airport. Every plane ✈️ sound like it was landing in the parking lot. Because I’m not from Texas I was excited to make Texas shaped waffles in the morning. I don’t like it when hotels advertised things they don’t have. Breakfast was weak!! No thought put into it.. bunch of bread, no meat or eggs. I settled for yogurt and fruit. Burritos smelled weird, they were soggy and mushy. My only complaint for my room is that the light switch and air vent being the same is annoying.. the vent was loud. It should be two separate switches. I dreaded turning the light on to use the restroom. The front desk lady told my friend that no one was checked into my room. Then she calls my room and ask what room I’m in and what’s my name after literally just checking me in. My friend called and asked were they at the right hotel and I asked was it a Indian lady, they said yes. She was giving my friend a hard time and I’m not sure why. A plus to staying here is free van shuttle to and from the airport. The van needs a new windshield, cracked glass is saying tacky and cheap, first impression is everything. The driver was very polite. This place has so much potential to be great. Very clean and the lobby is welcoming.

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NP

Nancy Petrusek

8 Jan 2019

Nice hotel. Well appointed. Great staff at front desk. Fast, efficient, helpful, friendly. The location to the airport is great for fast shuttle to / from there. But that also makes for noise from flights that sound like they are coming down on the building.

Antwort von JFK Inn & Suites Unternehmen 4 Oct 2019

Dear Nancy,<br><br>We are happy to see that we met your expectations, we hope to see you again in the near future.

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KR

Kyle Rose Local Guide

1 Jan 2019

Had to stay here for a night due to a canceled flight. Even when I showed up at 3am the staff were friendly and accommodating, and provided me with basic toiletries since I was without my luggage. Good price for a big room and typical continental breakfast. Gym was clean and sufficient for a quick workout. My sheets were a bit scratchy and shower towels were average, but everything else was comfortable. Well worth the price. Shuttle drivers were friendly and punctual as well!

Antwort von JFK Inn & Suites Unternehmen 4 Oct 2019

Dear Kyle,<br><br>Thank you for trusting Best Western Plus with your last minute accommodations.

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JR

Jennifer Reeves Local Guide

11 Apr 2018

Clean. Friendly staff. Pool is great for the kids. Definitely close to the airport and as such there is significant noise from overhead planes. We had a ground floor unit and once indoors the sound wasn't bad. Close to a few restaurants. Would likely stay here again when traveling through Houston.

Antwort von JFK Inn & Suites Unternehmen 4 Oct 2018

Dear Mrs. Reeves,<br>Thank you for your review, if you stay with us again please let us know what we can do or improve so we can get a 5 star review> We hope to see you soon

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MH

Maki Herbert Local Guide

9 Nov 2016

When I called the hotel for a pick up, front desk told me that my room was already checked in? I was confused and needed some more information, but she tried to cut me short which made me even more suspicious . When I got to the hotel, she was much more attentive and told me the name of the person who tried to check into my room and told me that she made sure no one was in the room. After all, everything was fine but it left me not so good feeling.
Other than that, it was in a good location if you are overnighting quickly and get to the airport back quickly.
The room was clean and had a fridge and a microwave. Nice and big room. Breakfast is included and they had plenty of stuff.

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