I only stayed for one night, during a long layover at IAH. However, I thought that the hotel was very nice: the room was large, clean, and comfortable. Checking in and checking out were both easy, and the airport shuttle ran on time. No complaints!
Close to the airport and very reasonably priced! Had the modified breakfast, which was fine. I'd much rather have their full breakfast, which is wonderful. Oh, and the coffee was great! Rooms were super clean, and the staff was super efficient with cleanliness. Thank you for a great experience! This is why I am a Best Western Rewards member.
Antwort von JFK Inn & Suites Unternehmen4 Oct 2021
Dear Linda,<br><br>Thank you for recognizing our efforts, cleanliness is one of our main priorities and it is good to know that our guests not only appreciate it but notice it as well!
Highly recommend this hotel. Very close to Houston Bush Airport. Nice shuttle , nice driver. Breakfast above average and super selections. Very clean, nice lobby and breakfast area! Beds very comfy. Definitely would return. No complaints, our stay was great!
Antwort von JFK Inn & Suites Unternehmen4 Oct 2019
Dear Guest,<br><br>Thank you for your review, your comments encourage the staff to keep up the good work.
Let me just say that Jennifer is a LIFESAVER! We had booked a room somewhere else and after calling to make sure we could check in after midnight (and a 4 hour drive), they gave our room away. Drove to BWJFK, and Jennifer hooked us up with an amazing room and it was cheaper to park and fly than at the place we had already booked. This place was immaculately clean and the staff was super helpful. The shuttle this morning was ready for us and the driver was super friendly. This was one of the best hotel experiences I've ever had.
Antwort von JFK Inn & Suites Unternehmen4 Oct 2019
Dear Hillary,<br><br>I am very happy to see that Jennifer was able to take care of you and that everybody else as well as Jennifer is committed to take care of each and every guests that stays with us.
I honestly enjoyed my stay at Best Western Plus JFK. I could not have asked for more. I chose them because of the affordable price, hot breakfast, and 24/7 shuttle. It was very clean, quiet, and I slept great. All the staff was friendly and express checkout was a breeze. Will definitely stay again in the future.
Antwort von JFK Inn & Suites Unternehmen4 Oct 2019
Dear Guest,<br><br>Thank you so much for your comments, reading reviews like yours besides the satisfying felling we get what we need to keep up the good work.<br>Thank you for staying with us and for sharing your experience.
Place was spotless. The breakfast was great. Kids had bacon and eggs. We used the shuttle to get there near midnight. Called and they were there in 5 minutes. No complaints. Clean room, friendly staff..
Antwort von JFK Inn & Suites Unternehmen4 Oct 2018
Reading reviews like yours make us keep the good work and find new and better ways to please our guests.
Was stranded in Houston overnight and was trying to find a place last minute. In the middle of my chaotic night Best Western at JFK was a pleasant surprise. As another reviewer mentioned most of the other places in the area were booked, this seemed to be the only reasonable priced placed with rooms.
Place is new with nice clean decor. The staff is also very very friendly. Sam at night was very helpful. When I called from the airport she checked to make sure that I could get contact solution. Also I told them to pick me up from the wrong terminal, had to call the airport back and let them know. They were very nice about it. I was grateful that both the driver and Sam were very nice about it.
This was my first time being stranded I'm a city and I can see it having gone a lot worse than it did. But props to the staff at Best Western. Thank you.